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Home
> Support
> Policies |
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Quantity Discounts |
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| Organizational
and individual customers are
eligible for significant discounts
on the World Edition. Bound
and loose-leaf editions may
be combined to achieve the maximum
discount possible. Discounts
are listed in the table below: |
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Total
Quantity Purchased Discount |
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1-9 |
0% |
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10-24 |
20% |
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25-49 |
25% |
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50+ |
30% |
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Payment |
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Payment can
be made with Visa, MasterCard,
or American Express. Top
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Copy Privileges |
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CultureGrams
products are copyrighted material.
If you purchase a complete World
Edition bound or loose-leaf
set, unlimited "copy privileges"
are included as part of the
purchase price. However, for
individual World, Kids, and
States reports (PDF or professionally-printed),
a copy privileges license is
sold separately from the print
product and must be re-purchased
annually. This copy privileges
license grants you the right
to make copies from individual
CultureGrams reports you have
purchased and still be in compliance
with copyright law. Making copies
from individual CultureGrams
reports without purchasing copy
privileges is a violation of
copyright. For a price quote,
call 1.800.521.3042.
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Copyright and
Republication |
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| CultureGrams
content is copyrighted and closely
protected. Requests for republication
must be submitted in writing
to
. Only academic/scholarly requests
for republication will be granted.
Absolutely no commercial, for-profit
permissions are allowed.
Approved use allows for up
to FIVE sentences from a single
CultureGrams category, per request.
Whole categories of CultureGrams
content may not be reprinted
in their entirety, even for
academic use. Similarly, multiple
paragraphs/sentences excerpted
from multiple categories may
not be reprinted. Use must be
confined to a single work, to
include papers, theses, articles,
electronic presentations, etc.
Print, CD, and single-computer
use are acceptable; Web distribution
is not.
Approved use must include the
following attribution:
"CultureGrams content copyright
2007 ProQuest LLC and Brigham
Young University. Content may
not be republished or redistributed
in any way, form, or medium
without the express written
consent of ProQuest."
Expanded usage may be granted
but will carry a license agreement/use
fee based on amount of content
used and breadth of distribution.
A price quote can be obtained
by emailing
. Include requested material,
length of time for distribution,
and breadth of distribution
(volume/subscribership/readership).
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Single-User
CD-ROM
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The single-user
CD included in the 2003 and
2004 print editions may not
be copied, networked on multiple
computers, or sold individually.
The CD alone has no retail or
return value. Defective CDs
were available for replacement
only within 45 days of initial
purchase. This CD is not equivalent
to the purchase of an Online
Database; it does not include
print rights, full search capabilities,
nor the ability to upgrade to
online add-on features (Recipe Collection, Photo Gallery, Famous
People).
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Online Database
Remote Access  |
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| Organizations
that have the “remote
access” option for their
Online Database subscription
will be given an organization-wide
username and password, allowing
their patrons, employees, and/or
students anywhere, anytime access
to the CultureGrams Online Database.
Users may allow members of their
immediate families to access
the Online Database using their
username/password. Further distribution
of the username/password is
prohibited and will breach the
organization's license agreement,
subjecting the agreement to
termination without monetary
compensation. Username/password
use is monitored by ProQuest.
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Shipping and
Handling
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| No shipments
will be made for CultureGrams
downloadable PDF orders.
Shipping and handling charges
on all print World Editions
is 8% of the subtotal. Call
1.800.521.3042 for shipping
prices for Individual World
Reports.
Standard shipping method for
domestic orders is Fed Ex Ground.
You may also opt to have your
order shipped Fed Ex Express
(continental U.S. only).
Standard shipping method for
international orders is Global
Priority Mail.
Please allow 10 days for delivery.
All orders with inventory on
hand will be shipped within
two business days of the order.
Backordered items will be filled
as soon as product is in inventory.
Annually updated products will
not be available for shipping
prior to August 1, but may be
ordered as early as April 1.
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Returns |
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| As of August
1, 2004, CultureGrams products
are NOT returnable.
For damaged or defective products,
or if you discover an error
in your order, please do NOT
open or use the products. Notify
ProQuest immediately at 1.800.521.3042.
Damaged product will be replaced
at no charge to you and with
no additional shipping charges.
Damaged/defective product or
order errors must be returned
within 45 days of original ship
date.
CultureGrams products are unconditionally
guaranteed. If you are not completely
satisfied with your product,
you may return it for a full
refund (less original shipping
costs). Returns must be posted
at your expense, with a written
statement giving the reason
for your return.
For any questions about the
ProQuest returns and refund
policy, please call our customer
service department at 1.800.521.3042.
For more information, please
contact us:
For more information, please
contact us:
ProQuest
789 E. Eisenhower Pkwy.
Ann Arbor, MI 48106-1346
U.S.A
Toll Free: 1.800.521.3042
Fax: 1.800.864.0019
Email: core_service@il.proquest.com
Availability: Monday - Friday
8AM - 6PM EST
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